We collect personal information about you from you when you use WebMD Connect services.
Personal information collected directly from you includes:
We don’t track your use of our services for advertising.
We use your personal information to:
We may give your personal information to other third parties under special circumstances such as:
If any of these events occur, WebMD will attempt to notify you via the email address you gave us unless doing so would violate a law or court order.
We use reasonable technical, administrative, and physical safeguards to protect your information from access that is not allowed, loss, misuse, and changes that are not allowed.
WebMD stores all information on servers owned and maintained by WebMD in data centers in the United States.
No information system is 100% secure, and we can’t guarantee that your information will be protected against all security threats.
When you log in to our website, you can view, change, and delete personal information that you entered on the website.
You can print a copy of any part of your Personal Information, including messages sent by to or from other health care providers by using the print function on your browser.
At any time, you may close your WebMD Connect account. This will remove from the account the personal information that you have given.
This information will be removed from WebMD’s database and backup files in accordance with our data destruction policy. To request deletions to your information, you can contact WebMD Customer Support using the contact information listed below.
Any messages you have sent to your health care provider through WebMD Connect will remain in your health care provider’s WebMD Connect account.
All WebMD Connect services are for adults who are at least 18 years of age. We do not knowingly collect personal information from anyone under 18. But, parents and guardians may set up accounts for minors in their care. Parents and guardians are solely responsible for accessing and maintaining data on behalf of their minors. Parents and guardians are fully responsible for securing usernames, passwords, and other login information and for the accuracy of information. Parents and guardians are also fully responsible for interpreting any advice their minors receive.
You can also contact WebMD's Privacy Office at:
Attn: Office of Privacy
1201 Peachtree Street, NE
400 Colony Square, Suite 2100
Atlanta, GA 30361
You should know that your health care provider has a Notice of Privacy Practices, which includes policies for use and disclosure of your information, including information that you provide to WebMD. This is managed by your health care provider, not by WebMD, so we aren’t able to let you know of changes or updates. If you would like to read a copy of your health care provider’s Notice of Privacy Practices, please ask your health care provider for a copy.
Issue date: 11/20/15
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